Make friends with you banker....

If there's one thing I've learned in life when dealing with customer service is to start off nice. If you still aren't getting what you want/need/deserve that's when you turn into bitch mode. Thankfully I didn't have to go into bitch mode today with 5/3. They reversed the fees and reconnected my debit card. It was their mistake and they made it right....Praise the Lord. Honestly, I hate it when I have to bust out the fact that I'm a redhead and need to be a bitch. I really do.